In Germany, the name Hermes is known particularly for the eponymous parcel service launched by Otto in 1972 as an in-house delivery service. Today the name stands for a great deal more: the Hermes brand umbrella spans eleven specialty companies that furnish all globally demanded services along the retail value chain. Since its establishment in 2009, ‘Hermes Europe GmbH’ has synchronously developed all of Hermes’ European lines of business – from goods procurement and transport logistics to fulfilment and distribution to end customers – under this shared umbrella brand. The company additionally serves as a Web enabler for many of its clients. Its service portfolio also includes the development of retail-ready products, collections and new brands.
Hermes is the world’s only service provider to offer such comprehensive services in close proximity to the retail environment. As a result, the company is becoming more and more established as a logical partner for more and more international distance sellers. In Germany alone, Hermes delivers more than a million consignments to private households each day. Hermes is also active under the shared umbrella brand in the UK, Austria and Italy; its clients include leading international mail-order companies.