Our ambition
We combine social and ecological responsibility with economic success
- We see ourselves as part of society: we contribute to its positive development and do so out of deep, inner conviction.
- For many years now, we have been aware of our social and ecological responsibility along our value chain across all interactions with our partners, colleagues and customers.
- Our ambition to combine responsibility with economic success applies to all our business segments. This meets a growing social expectation for companies to act ethically.
- Economic success is a crucial foundation to secure the future of the group, our jobs as well as in creating new jobs.
- We actively face up to any conflicting goals and work together to find solutions that successfully combine responsibility and profitability.
Our ambition
Together we shape exceptional customer experiences
- We address the specific needs of diverse customer groups by drawing on a wide range of business models, products and services.
- In doing so, we create experiences that inspire and excite – experiences that our customers share with conviction. This applies to both end consumers and business customers alike.
- We think of our customers’ experience in many exciting ways: at all digital and physical contact points along our customers’ journey.
- We constantly surprise our customers with our products and services, leveraging innovation along the way.
- With this in mind, we consistently focus our activities on our customers and measure customer satisfaction in a variety of ways.
Our ambition
We provide digital entrepreneurs with a home to pursue big ideas that give us a competitive edge
- We are continuing to develop our diverse, long-term focused and profitable portfolio of companies to help us stay ahead in our markets.
- We work together in an inspiring digital environment to create ground-breaking and innovative solutions for tomorrow that support and drive our success.
- We believe in the value of diverse teams. We shape our digital future using the widely different experiences and skills of our people.
- Our aim is to attract talented people, to inspire them through our values and goals and to develop them with a long-term horizon.
- For us, the future of work embraces lifelong learning through a broad range of development programs for all